BMP

Since at least the 1980s, companies have been striving to improve all levels of business processes. From a customer standpoint and from a business standpoint, streamlining business processes through Business Process Management, or BPM, lets companies simplify, automate, and improve common and critical business processes.

For years futurists have claimed that BPM would change the world, and indeed each year it has, even if not quite by the magnitude its most passionate proponents had hoped and claimed. Nonetheless, year over year BPM has now advanced. There is a compound effect at play, and as we look back just 5 years ago, nonetheless over the last decade, the impact of BPM has been both indisputably profound, and for most underestimated. The enterprises who have adopted BPM are forever changed for the better. Specifically, last year it was pronounced that the BPM had become a key leverage point in the arrival of digital disruption – ultimately disrupting everything with no finite boundaries on what it will change. Indeed, everything today that we see, touch, buy, consume, require to live – it will all be affected in one capacity or another.

From the service industry to manufacturing plants and everywhere in between, Business Process Management allows a more positive environment to form for customers, company employees, and partners. Organizations that utilize BPM software find that their employees are aligned with the wants and needs of the customers. As a result of this realization, record numbers of companies are jumping on the BPM software bandwagon. They have seen the results and know that they, too, can improve every facet of their operations by simplifying what they do and allowing frontline employees to get in line with customer expectations.

While BPM was once a complex process in itself, it is now greatly simplified with a new generation of software. The BPM software available today takes business processes, connects them with the people and applications they need, and gives business managers the tools to concentrate on customers and their needs.

Leading BPM software vendors and the top BPM thought leaders say that Digital transformation and digital disruption is more than simply “things” – robotics, sensors, wearables and the other cool tech which hog the spotlight. These are merely catalysts, where it is BPM that offers the real leverage point.

The current fiscal year FY2015 brought in overall optimism for the Indian IT-BPM industry and is expected to meet guidance for the year in constant currency. The industry continued to evolve over the year and prioritized on enhancing efficiency, enabling transformation and agility and partnering for digital initiatives.

Recent Projections

The Indian IT-BPM industry is expected to sustain growth projection of 10-12% in the financial year 2017. India’s IT-BPM industry is expected to cloak a double-digit growth of 12.3% in exports and 10% in domestic revenue during the financial year 2016-17, citing various industry trends including the country’s growing digital technology and consumer economy that would enable this growth. Keeping in mind the global spending on technology, the industry body has projected the double-digit growth to continue during the financial year 2017.

The IT-BPM industry export revenue is expected to increase by 10-12% to $119-121 billion during the financial year 2017. “Industry meets export revenue target –growing by 12.3% in constant currency to reach $108 billion, while domestic revenue by 10% to reach ₹1,410 billion in the financial year 2016. Industry expects to sustain growth projection of 10-12% in the financial year 2017”. The most successful BPM solutions are highly collaborative with highly responsive software applications.